My failures?!...

well i dunno bout other guys..but for me...i realise i've a failure to comfort people...seriously i dun think i've comforted anyone that comes to me....all i do was just talk about their prob etc...and i give my opinion on how to approach to it...maybe coz my approach of comforting myself is solving the prob itself or just leave it by not thinking about it. Hmmmmm...so with a humble request...how do u comfort another person??...comment comment...